No, when creating the design you may inform us of the font you wish to use, even if it is not listed in the existing fonts. You may also send us a font file (.ttf) with an email, in case we don't have it and inform us about it.
Of course! You may inform us of the form you wish your design to have and we will transform it into that form. We can also give you tips on the file types you can upload and how to make each design appear in the best way on the t-shirt..
If you upload .png or .gif files with transparent background, they will be displayed with the transparent background on the designer application. .jpg files do not support transparent background, however we can edit and remove white background where applicable.
The design is not working:
- when the file you uploaded contains illegal characters in it's name.
- when the file is not .jpg, .gif, .png (only these 3 file types are supported for the time being)
- when the file you uploaded contains spaces in it's name (eg. My picture .jpg)
Please check if one of the above is the case and if you still can't upload a design, get in touch with us.
Of course you can. Simply, if you can not place it where you like through the design application, you will have to email the design to us.
The products you have ordered will be shipped, usually, within 5 weekdays since the order has been placed and if:
- the shipping address is complete and accurate
- we have confirmed your order by telephone (in some cases)
We use a variety of delivery services, through ACS and TNT courier companies for orders inside Greece. Delivery time could increase by 2 days in case of some islands and distant areas.
Ordering through teezy.eu should not be a problem with most browsers (eg Mozilla, Internet Explorer, Opera).
If you have technical problems, please inform us, via email, with the details including information about the browser you use and we will try to fix the problem the faster possible.
Of course it is possible. Please check relative help pages.
Since your order has been completed, you will receive a confirmation email. This email is being send the moments after an order is completed.
In case you didn't receive that email, probably there is a technical problem or an error in your email address. If this is the case, please contact us by email at firstname.lastname@example.org.
All orders within Greece are shipped through ACS and TNT courier services. Usually delivery takes time in morning hours. If the courier does not find you in the address you have declared, they will try to contact you by telephone. If you wish delivery to take place at a certain time, please contact us.
Of course, you can order everything that you wish using your account, and then enter a different shipping address. In this way, the order will be sent to the person you wish.
If you have completed an order, you can check it's status through your account page.
No the price is irrelevant to the size of the t-shirt. Prices however are differentiated based on:
- the type of t-shirt
- the design in case you used your own ( the application calculates automatically the total cost and shows it accordingly to the items you have added)
Returns are not acceptable and money already send are not returned, except for the case we have made an error in the implementation of the order.
Since your order has been completed, you will receive a confirmation email.
If, for any reason, you think that your order is not processed as it should be, because you didn't receive the confirmation email yet, please contact us by email at email@example.com or by telephone at +30 26510 77715.
If you do not receive your merchandise within the expected time, we ask you to inform us within 3 weeks from the date of your order.
You may pay using a variety of methods such as:
- cash on delivery
- credit card
- bank deposit
Relative information can be found on the payment page, when choosing payment method.
In case of mass orders an advance payment of 30% to 100% is required for the order to proceed.
Taxes on sales are debited in your order. All of our shipments are accompanied by the corresponding receipts.
If you wish an invoice to be published, please choose the relative option during the order procedure and fill the details required for the invoice.
You can use the voucher that you have during the second step of your order. Under the total cost of shopping cart, exists a field in order to you enter your voucher number. If the number is valid, the sum will be removed from the total of the cart.
All details needed for transactions are stored and distributed if necessary to our associates, in order to carry out your order.
All personal data are stored in complete confidence.
We use the personal information you give us - as the address of your house and email - only in order to:
- ship your order
- get in touch with you in case we need a confirmation or clarification on your order
- keep you posted on your order
- keep you posted on our news and offers
In order to fully protect it's customers, the website does not store the information of your credit card.
The website is build using the most advanced technologies, to ensure the security of it's data.
Additional SSL (Secure Sockets Layer) encryption has been installed to protect your private information from unauthorized use.
Price and name can be edited. Go to your account >>> shops >>> products and choose on the left display, show on list. Double click on name or price and edit data.
You can't change a logo. In that case just delete the product and create a new one.